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Terms and Conditions

Payment and price for all tours
  • All prices mentioned are in New Zealand dollars (NZ$) and include 15% gst (good and service tax)

  • Full payment to be made before tour commences

  • If minimum numbers are not met, extra charge applies as indicated at time of booking. Alternatively tour is cancelled, with an option to re-book or get full amount refunded.

 

Cancellation and refund for day tours
  • 7+ days prior to trip – full refund

  • 6 days – 4 days prior to trip –25% refund

  • 3 days – 48 hours prior to trip – 50% refund

  • Less than 48 hours prior to trip – no refund

 

Cancellation and refund for multi day tours
  • 30+ days prior to trip – full refund

  • 29 days – 22 days prior to trip – 25% refund

  • 21 days – 14 days prior to trip – 50% refund

  • Less than 14 days prior to trip – no refund

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Amendments

If due to unavoidable circumstances itinerary is altered, suitable alternatives will be provided. In the event of total cancellation of any event by HAPPY NZ TOURS, appropriate refunds will be made.

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